Bali Wave Technology
Process Automation
Streamline Operations, Eliminate Manual Work
Manual tasks slow down business operations, introduce errors, and waste valuable time.
We help businesses work smarter—not harder by designing customized automation solutions that eliminate repetitive, rule-based tasks across CRM, ERP, and other systems.
Our automations reduce manual data entry and human error, boost efficiency, improve customer response times, and enforce standardized workflows for compliance.
From sales follow-ups and invoice processing to onboarding, marketing campaigns, and inventory management, we specialize in automating mission-critical processes across departments—freeing up your team to focus on higher-value work.
✔ Business-First Approach – We prioritize usability, scalability, and business impact over technical complexity.
✔ Minimal Code, Maximum Value – We focus on configuration over code, keeping your system agile and cost-effective.
✔ Proven Track Record – We've helped organizations across industries implement CRM solutions that actually get used.
✔ Data-Driven Decision Making – Our expertise in data strategy, AI, and analytics ensures that your CRM becomes a powerhouse for insights and automation.
01.
Process Discovery & Mapping
We collaborate with your team to document existing workflows, identify repetitive tasks, and uncover inefficiencies—ensuring we target the right areas for automation.
02.
Strategy & Solution Design
Based on your business needs, we design intelligent workflows using Power Automate, Azure Logic Apps, RPA, and AI tools like Copilot—building solutions that integrate seamlessly across systems and users.
03.
Configuration Over Custom Development
We configure to match your business processes—leveraging low-code/no-code customizations while ensuring best practices are followed. Our intention to leave behind the least amount of technical debt possible. Our development includes:
✔ Custom Fields, Workflows, and UI Optimization
✔ Power Apps, Power Automate, and AI Enhancements
✔ Role-Based Security & Compliance Setup
04.
Testing & Quality Assurance
We don't wait to test before launch, we conduct rigorous system testing, user acceptance testing (UAT), and performance validation throughout to eliminate any issues before go-live.
05.
User Training & Adoption
Technology only succeeds when people use it. We provide role-based training programs to ensure employees understand and embrace the system, making CRM adoption second nature.
06.
Continuous Optimization & Support
We don’t stop at go-live. We provide ongoing support, monitoring, and performance enhancements to keep your system efficient, scalable, and aligned with evolving business needs.