Bali Wave Technology

Full Cycle Implementation

A full-cycle implementation covers everything from strategy and planning to deployment, adoption, and ongoing optimization. Most projects fail because they focus too much on technology and not enough on business alignment, user experience, and long-term scalability. We take a different approach—one that ensures your D365 CRM and Power Platform solution is purpose-built, user-friendly, and delivers measurable business value.

8 Steps to Success

1

Discovery &

Business Alignment

We begin with a deep dive into your business goals, pain points, and current processes. Our experts work closely with stakeholders to define a clear strategy that aligns with your operations and future growth.

2

Solution Design

& Architecture

A well-architected CRM solution ensures scalability, security, and seamless integration. We design the optimal architecture, ensuring it works across all business units while maintaining governance and compliance.

3

Data Strategy

& Migration

A CRM is only as good as the data within it. We cleanse, normalize, and migrate your data, ensuring accuracy, and usability. Our approach minimizes downtime and ensures a smooth transition from legacy systems.

4

System Configuration

& Development

We configure D365 CRM to match your business processes—leveraging low-code/no-code customizations while ensuring best practices are followed. Our intention to leave behind the least amount of technical debt possible.

5

Testing &

Quality Assurance

Before launch, we conduct rigorous system testing, user acceptance testing, and validation to eliminate any issues before go-live.

6

User Training & Adoption

Technology only succeeds when people use it. We provide role-based training programs to ensure employees understand and embrace the system, making CRM adoption second nature.

7

Deployment &

Go-Live Support

We execute a seamless launch strategy, ensuring minimal disruption to business operations. Our go-live support helps address any last-minute challenges and guarantees a smooth transition.

8

Continuous Optimization & Support

We don’t stop at go-live. We provide ongoing support, monitoring, and performance enhancements to keep your system efficient, scalable, and aligned with evolving business needs.

Proven Approach

We don’t just deploy software—we engineer success by ensuring that the system is built to scale, integrates seamlessly with your ecosystem, and is adopted by your team. Our full-cycle process follows a structured, strategic methodology that eliminates common pitfalls like:

Misalignment with Business Needs – A system that doesn’t fit your workflows is destined to fail.
Poor Data Quality & Migration Challenges – Bad data leads to bad decisions and frustrated users.
Lack of User Adoption – If people don’t use it, the system is worthless.
Over-Customization & Technical Debt – Future-proofing your system is key to long-term success.