Bali Wave Technology

Application Integration

Unifying Your Applications for Seamless Operations

Your CRM is only as powerful as the systems it connects with. A disconnected CRM leads to siloed data, inefficiencies, and missed opportunities. We specialize in seamless integration with the rest of your business ecosystem—whether that’s ERP, financial systems, shopping cart, data warehouse, marketing automation, or custom legacy platforms. We connect it altogether!

We connect Dynamics 365 CRM with leading ERP platforms including Dynamics 365 Finance & Operations, Business Central, SAP, Oracle, and NetSuite.

These integrations enable seamless data flow between sales, finance, inventory, and operations—giving your team real-time visibility into orders, payments, supply chain logistics, and forecasting without switching systems.

We extend CRM functionality by integrating it with a wide range of third-party tools that power your day-to-day operations. This includes eCommerce platforms like Shopify, WooCommerce, and Magento; customer portals for account management or order tracking; scheduling tools like Calendly and Acuity; marketing platforms like Mailchimp, ActiveCampaign, and Constant Contact; as well as payment processors such as Stripe, Square, and PayPal.

These integrations centralize customer interactions, automate business processes, and eliminate the need to toggle between disconnected systems.

For highly specialized use cases, legacy systems, or proprietary platforms, we develop custom APIs and middleware solutions that allow CRM to serve as the hub of your technology ecosystem.

Our integrations support RESTful APIs, webhooks, flat-file processing, and enterprise middleware tools like Azure Integration Services, Boomi, or MuleSoft. We ensure data consistency, reliability, and security—tailored to your unique business logic and IT architecture.

With seamless integration, your team gains real-time access to critical data, automates workflows, and enhances customer experiences. Let’s connect your systems for smarter business operations.

Business Needs Assessment – Identify key systems and processes that require integration.
Data Mapping & Standardization – Ensure consistent data formats across platforms.
Integration Development – Use APIs, middleware, or native connectors to enable seamless data exchange.
Testing & Validation – Verify data flow accuracy, system performance, and security compliance.
Monitoring & Support – Ongoing maintenance ensures reliability and scalability.